ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.

Save time and deliver more efficient, cost-effective service:

- View and add notes on-site as well as add photo documentation of work orders

- Check incoming jobs and update work order statuses on the go

- Capture electronic signatures from your customer’s employees

- Access work using existing PIN codes or technician accounts

- Show accurate work hours for invoicing with geolocation tracking

Based on your customer’s configuration, you can access additional features, such as:

- Time Tracking and Return Schedules

- Work Order Creation

- Inventory Management

- Refrigerant Tracking

What's New in the Latest Version 2312.1

Last updated on Dec 20, 2023

NEW- Due to an under-the-hood issue, some used parts were not shown for an inventory location on the Find Parts Used screen.- When you were creating a service request via CIWO, the associated checklist appeared on the WO even if it wasn't supposed to.- You couldn't scan an asset to create a WO. The following error message appeared instead: Empty tracking number. Also, a system error message appeared when you tried to replace an asset status by creating a new one. Both annoyances are fixed.