Application support for technicians, with the main features:

- Notify technicians for new applications.

- Display line items including contact information, appointment time, description

- Support technician to receive or reject orders.

- Display list of orders

- Technician view details and change order status.

- Details of the order: status, appointment date and time, customer contact information, order code, quotation or invoice for the order.

- Map showing the location of customers and technicians.

- Guide travel routes for technicians

- Support scan image or enter manually to determine device information (model and serial).

- Support checking the warranty status of the device.

- Support technician to check the error code / phenomenon and the corresponding cause.

- Support technician see models and equipment information

- Support technician check the invoice in the cause screen through the secondary invoice.

- Additional support for manual components, supplies, repair fees and customer confirmation.

- View invoice details

- Call the operator when a technician needs assistance

- Texting to customers to exchange order information

- Call customers to exchange order information

- Display the sales chart of technician in the year

- Display list of notifications.

- Information management of technicians

- Display a QR code of a technician for customers to scan and identify

- Display a list of professional certificates of technicians

- Rank the technicians and indicate the current rank of technicians

- List of frequently asked questions for information reference

- Provide terms of use

What's New in the Latest Version 1.7.8

Last updated on Dec 8, 2023

- Sửa lỗi- Cải thiện hiệu năng